SU650 · SX8200 Pro · Gammix · Legend · SE880
ADATA confirmed in 2020 that it does not guarantee which controller ships in an XPG SX8200 Pro, after the press found it moving between three Silicon Motion variants and different flash without a change to the specification sheet. That habit runs through the range: an SU650 can be Silicon Motion, Realtek or Maxio depending on the batch, and the Legend 970 was one of the Phison E26 drives that shut down without a heatsink in 2023. So the first thing the bench does with an ADATA drive is find out what it actually is. One ADATA or XPG SSD is £300 + VAT after the free look, fixed in writing, 3–5 days at the bench.
Rather talk it through? An engineer answers the bench line
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| Family | Models | Controller commonly reported |
|---|---|---|
| SATA | SU630, SU650, SU655, SU750, SU800, SU900, Ultimate SU-series M.2 SATA | Silicon Motion SM2258 and SM2259 · Realtek RTS5732 · Maxio MAS0902 |
| NVMe | SX6000, SX6000 Pro, SX8100, SX8200, SX8200 Pro, Gammix S5, S11, S41, S50, S50 Lite, S70, S70 Blade, Legend 710, 800, 840, 850, 900, 960, 970 | Silicon Motion SM2262, 2262EN, 2263 · Realtek · InnoGrit IG5236 (S70) · Phison E26 (Legend 970) |
| Portable | SE800, SE880, SE920, SC680, SD810 | ADATA drive behind a USB bridge |
| What you see | The usual reason | Where that leaves you |
|---|---|---|
| Shown at 0GB, or with a name such as SM2258AB or SM2262 | A Silicon Motion controller in ROM mode | Bench work; do not initialise it |
| Not detected at all | Firmware will not load | Diagnostic-state work |
| Pending sectors flicking between 0 and 1 (MX500 and others) | A known reporting quirk on some SMI firmware | Not in itself a failure; back up and watch it |
| Copies stall and error | Weak flash pages | Image now |
A case number goes on it the day the parcel is opened, and an engineer settles what has actually failed before anything else happens. The drive is read on our own equipment, never in a computer that might send it a TRIM command. Back to you come two things together: a straight note of what is liftable and what is not, plus one figure, fixed and written down. Accept it, or decline and owe us nothing.
Every power-on gives a failing SSD another chance to run its own housekeeping. Here the drive is brought up in the controller's diagnostic state instead, which lets the bench speak to the flash directly and keeps damaged firmware out of the conversation.
Working code is loaded into the controller's memory rather than onto the flash, the service area is read, and the translation table is rebuilt from what is there. Where the controller itself is dead, the chips are read one by one and the controller's scrambling and error correction are undone in software.
Nothing is worked on live. The whole drive is imaged once, weak pages retried in their own passes, and the file system is put back together on the image. Encrypted volumes are unlocked there too, with the key you supply, and never on the original.
What was recovered is listed for you first, and only then does a bill exist. Approve the list and it is invoiced; turn it down and it is not — and where nothing has come back, most jobs carry no charge at all. Recovered data travels home on fresh media bought in for your job, with the postage at our end. Your case is not closed until you have opened the files on a machine of your own.
A desktop's boot drive appeared at 0GB with a Silicon Motion name after a power cut. On the board was an SM2262G rather than the SM2262EN the reviews described, which changed the routine but not the outcome: loader in RAM, service area read, map rebuilt, full image. Everything came back.
Illustrative example — replace with a genuine caseBecause ADATA changes the controller and flash between batches under the same name, and has said it does not guarantee a particular controller. The free look identifies what is inside yours, and the recovery follows from that.
More than one, depending on the model and the year. The free look identifies the controller family before anything is attempted, and that decides the route in: a Phison drive, a Silicon Motion drive and an in-house design are each recovered differently.
£300 + VAT for one drive after the free look, fixed in writing before any chargeable work. On most jobs no data means no bill.
3–5 days at the bench after the free look. Priority handling is quoted separately when you ask for it.
Looking at it is free. Back comes a list of what opened and what did not, together with a single price to finish, set down in writing while you are still free to say no. On most jobs an invoice only follows the data. Until that list reaches you, leave the drive switched off.