It is not in the BIOS at allThe controller did not finish starting. The flash behind it is almost always sound.Do not delay
It shows 2MB, 0GB, or the controller's nameFirmware fallen back to ROM: the drive is up, its map is not.Do not delay
It disappears during large copiesA controller crashing or overheating under load. Each return costs something.Do not delay
Read-only, or writes silently failSpare blocks exhausted. Usually fully readable.Everyday job
Deleted, or formattedTRIM is working through those blocks by the hour. Cut the power now.Do not delay
Packing it and posting it: a bare SSD travels in an anti-static bag inside a small padded box, with nothing able to move. Insure it for what the files are worth rather than the price of the drive, and use a tracked service. The posting address is not printed anywhere on this site; it arrives by email in reply to the form, with a booking sheet to print; the sheet inside the parcel is what matches it to your enquiry when it is opened. Or hand the sealed parcel in at the nearest of
ten drop-off points, your name on the outside and the sheet inside; say where you are on the form and it comes by email. We pay the postage home either way. The whole of it is written up on the
guide to packing and posting.