Innodisk · Swissbit · Greenliant · ATP · Cactus · Virtium · Delkin
Industrial SSD makers SSD data recovery. Drives out of machines, instruments and kiosks, assessed case by case.
Industrial SSDs come out of CNC controllers, medical instruments, ticket machines, kiosks, vehicles and industrial PCs: SATA, mSATA, M.2, CFast, SATA DOM and eMMC modules from Innodisk, Swissbit, Greenliant, ATP, Cactus, Virtium, Delkin and others, often with SLC or pSLC flash and power-loss protection, and often with proprietary firmware that has no public diagnostic state. The flash holds data well; what fails is the firmware and the power. We assess each one honestly at the free look and say when a given part cannot be taken on. One industrial drive is £300 + VAT after the free look, fixed in writing, 3–5 days at the bench.
Rather talk it through? An engineer answers the bench line
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Models we see, family by family.
Which kind of drive is it →| Family | Models | Controller commonly reported |
|---|---|---|
| Innodisk | 3ME, 3ME4, 3TE, 3TE7, 3IE, 3IE4, SATADOM, mSATA and M.2 3ME and 3TE | Innodisk and Silicon Motion with industrial firmware |
| Swissbit and Greenliant | Swissbit X-600, X-75, N-20, N-30; Greenliant NANDrive, ArmourDrive | In-house and industrial firmware |
| ATP, Cactus, Virtium, Delkin | ATP A600, A650, N600; Cactus 240S, 900S, 245S; Virtium StorFly; Delkin Utility Plus, Industrial CFast | Silicon Motion, Phison, Marvell and in-house with industrial firmware |
What tends to go wrong on a Industrial SSD makers.
Industrial SSD makers symptoms, and how long each gives you.
Not listed? Describe it on the form →What the message means on a Industrial SSD makers.
Describe yours to us →| What you see | The usual reason | Where that leaves you |
|---|---|---|
| Not detected | Proprietary firmware not loading, or a power fault | Assessed case by case; often recoverable |
| Read-only | Firmware protecting the flash, as designed | Usually fully readable |
| A boot device in a machine or an instrument has failed | The same drive, in an awkward place | The drive comes out; the machine stays |
From the box arriving to your files going back.
Work we have closed →Logged the day it lands, and the first look costs nothing Free
A case number goes on it the day the parcel is opened, and an engineer settles what has actually failed before anything else happens. The drive is read on our own equipment, never in a computer that might send it a TRIM command. Back to you come two things together: a straight note of what is liftable and what is not, plus one figure, fixed and written down. Accept it, or decline and owe us nothing.
Powered on our terms
Every power-on gives a failing SSD another chance to run its own housekeeping. Here the drive is brought up in the controller's diagnostic state instead, which lets the bench speak to the flash directly and keeps damaged firmware out of the conversation.
Past the fault, to the map
Working code is loaded into the controller's memory rather than onto the flash, the service area is read, and the translation table is rebuilt from what is there. Where the controller itself is dead, the chips are read one by one and the controller's scrambling and error correction are undone in software.
A full image, then the volume
Nothing is worked on live. The whole drive is imaged once, weak pages retried in their own passes, and the file system is put back together on the image. Encrypted volumes are unlocked there too, with the key you supply, and never on the original.
You see the file list before you pay
What was recovered is listed for you first, and only then does a bill exist. Approve the list and it is invoiced; turn it down and it is not — and where nothing has come back, most jobs carry no charge at all. Recovered data travels home on fresh media bought in for your job, with the postage at our end. Your case is not closed until you have opened the files on a machine of your own.
From the bench
- Industrial drives often run proprietary firmware with no public diagnostic state. We say at the free look whether a given part can be taken on, including when the answer is no.
- SLC and pSLC flash holds data well. The failures we see are firmware and power, not the cells.
- Send the drive, not the machine. A CNC controller, a medical instrument or a kiosk is not something we need on the bench.
What helps, and what harms.
Do this much first
- Take the drive out of the equipment and send the drive
- Note the full part number
- Tell us what the equipment was
- Say what file system it used
What sets us back
- Flashing firmware
- Letting the equipment's software re-image the drive
- Assuming it is unrecoverable because it is unusual
- Sending the whole machine
Questions answered before you commit.
The drive is inside a machine that cost more than a car. Do I send the machine?
No. Take the drive out and send the drive; a CNC controller or an instrument is not something we need on the bench. Note the part number and what the equipment was.
Which controller does a Industrial SSD makers SSD use?
More than one, depending on the model and the year. The free look identifies the controller family before anything is attempted, and that decides the route in: a Phison drive, a Silicon Motion drive and an in-house design are each recovered differently.
What does it cost?
£300 + VAT for one drive after the free look, fixed in writing before any chargeable work. On most jobs no data means no bill.
How long does it take?
3–5 days at the bench after the free look. Priority handling is quoted separately when you ask for it.
Begin here if yours is doing the same thing.
Nothing gets worse while the power is off.
Looking at it is free. Back comes a list of what opened and what did not, together with a single price to finish, set down in writing while you are still free to say no. On most jobs an invoice only follows the data. Until that list reaches you, leave the drive switched off.